Company Paid Staff Parking
Authorised Tenant Representative
What is my responsibility?
An Authorised Tenant Representative (ATR) is the AAL approved central point of contact from the employer.
The ATR has the authority to add or remove staff members attached to your employers’ AAL parking account.
AAL will not process any additions or remove staff from the tenant account without the express written consent of an authorised tenant representative.
Authorised Tenant Representitive: Managing Staff Accounts
To request staff access, the Authorised Tenant Representative (ATR) must:
- Email: staffparking@adelaideairport.com.au
- Subject: “New Staff”
- Include: First name, last name, and email address of each staff member
This email serves as formal authorisation—no signature required.
AAL will send each staff member an application link. Once submitted and reviewed, their parking access will be activated.
To remove staff from your parking account, the Authorised Tenant Representative (ATR) must:
- Email: staffparking@adelaideairport.com.au
- Subject: “Cancel Staff”
- Include: First name, last name, and email address of each staff member
This email acts as formal authorisation—no signature required.
AAL will verify the request and immediately cancel the staff member’s parking access
If an access card is lost, stolen, or damaged, it must be reported to AAL immediately.
Staff or the Authorised Tenant Representative can email staffparking@adelaideairport.com.au to notify the team
Requesting a replacement card:
If staff have lost or damaged their Access Card, they can arrange a replacement by emailing staffparking@delaideairport.com.au
note: They can also request a replacement card by pressing the help button at any carpark boom gate.
Please Note: A replacement fee of $25.00 will be charged on collection.
