Access and Inclusion Community Reference Group
Access and Inclusion Community Reference Group
At Adelaide Airport, we’re committed to creating a travel experience that is welcoming, accessible and easy for everyone. Our Access and Inclusion Community Reference Group (AICRG) helps us do exactly that by bringing real community perspectives into how we plan and improve the airport.
The group of 10 contributors includes people with lived experience of disability or diverse needs, advocates and community members who are passionate about inclusion. Their insights help us better understand what our customers experience and where we can improve.
Working together with the group means we can consider accessibility from the outset — identifying barriers, testing ideas and making more informed decisions as the airport evolves. Members provide feedback on facilities, services and future developments, helping ensure we design spaces that work for as many people as possible.
This collaboration is an important part of our commitment to access and inclusion, helping us create an airport that reflects the needs of our diverse community.
Hear from some of our members
Dasha Kolesik
"I’ve been involved in a number of advisory groups, committees and councils over the years, and the Adelaide Airport Access and Inclusion Community Reference Group stands out for its willingness to genuinely listen and act. Members are not simply consulted, their feedback is taken seriously, and meaningful changes often follow quickly. It’s clear that accessibility and inclusion are not treated as a box-ticking exercise, but as an ongoing commitment to creating a better experience for everyone."
Krystal Matthews
"I wanted to be part of the Access and Inclusion community reference group because I wanted to contribute to an initiative that not only considers the needs of people with different disabilities but also benefits the diversity of people who go to and from the airport every day. Because the concept of co-design can help parents with prams, the retired person going on their first cruise and feeling nervous, people who lack direction, or the person travelling for the first time with a disability."
Nick Schumi
"Being part of the Adelaide Airport Access and Inclusion Community Reference Group has given me the opportunity to contribute lived-experience insights to accessibility training and initiatives. For me, one of the most important things is asking people about their individual preferences rather than making assumptions. This helps ensure people remain in control of their own experience. I’m also passionate about normalising independent travel for people with disabilities and building greater understanding of the unique challenges that can come with travelling with mobility equipment and other support needs."