To apply for a new access card please complete all of the steps below:

Step 1: Apply for an Access Card

1. Click here to Sign up for an Access Card and select “Sign up”. For a replacement access card please click here – DO NOT submit a new application form
2. Read the terms and conditions
3. Enter your details and upload a photo of your official South Australian Driver Accreditation (licence). Note: Photos of drivers are not accepted
4. Click “Next” to provide your debit/credit card details and pay the $25.00 non-refundable application fee.

Please note all of these steps must be completed to successfully submit your application.

Step 2: Verifying Your Details

• You will receive an email with your username and a temporary password.
• Adelaide Airport will review your application.
  • If all information is correct, you will receive an account activation email.
  • If additional information is needed, a Customer Service Representative will contact you.
• Submit the requested information, and your application will be reviewed again.

Step 3: Collecting and Activating Your Access Card 

1. Visit the vending machine located in the Layoff Area to purchase a new access card for $25.00.
2. Go to your Adelaide Airport Ground Transport Driver Hub account and log in.
3. Navigate to Modify Account and scroll down.
4. Click Next Step to access the Access Token Details page. (Note: you are unable to enter the Access Token without receiving the ‘Account Activated’ email. To complete this step, please review and complete step 1 & 2).
5. Enter a description – This should be the number on the front of your card (e.g., AC*****).
6. Enter your Access Token Number – This is the 10-digit number located at the bottom right corner on the back of the physical access card.
7. Click Add, then continue through the steps by selecting Next Step.
8. On the Complete Modify Details page, review your account summary and click Update.

Note: Please allow up to 30 minutes for your new card to activate before using it to access the facilities.