How do I cancel a Pay As You Go (PAYG) access card?

To Cancel your Access Card, please complete the following steps:

  1. Please visit: Staff Parking Change Request Form.
  2. Complete the short form and submit. A member of our team will match the details in our system and email you.
  3. Tick ‘Cancel My Staff Access’.
  4. Submit form. A member of our team will immediately cancel all Access.

How do I cancel a Company Paid Parking access card?

An Authorised Tenant Representative can cancel any of their employee’s access cards by completing the following steps:

  1. Address a new email to: [email protected].
  2. Add a subject: “Cancel Staff”.
  3. List the first name, last name, and email address of the staff members you wish to cancel staff car parking access for.


Your email will be recorded as authorisation for the staff member to be removed from your parking account – there is no signature required.

AAL will immediately cancel the employee’s staff parking access.