I have lost/damaged my Access Card

How to Purchase and Activate a New Access Card

A $25 fee will be charged at the vending machine for a new card.

1. Visit the vending machine located in the Layoff Area to purchase a new access card for $25.00.
2. Go to your Adelaide Airport Ground Transport Driver Hub account and log in.
3. Navigate to Modify Account and scroll down.
4. Click Next Step to access the Access Token Details page.
5. Locate your existing access token and select Disable.
6. Enter a description – This should be the number on the front of your card (e.g., AC*****).
7. Enter your Access Token Number – This is the 10-digit number located at the bottom right corner on the back of the physical access card.
8. Click Add, then continue through the steps by selecting Next Step.
9. On the Complete Modify Details page, review your account summary and click Update.

Note: Please allow up to 30 minutes for your new card to activate before using it to access the facilities.